Shop Reviews & Testimonials - Gateway Auto Clinic

We have had every car we have owned since we moved here in 1999 serviced/repaired at Gateway. Bob, Danny, Greg and the rest of the staff there are very knowledgeable and friendly, but more importantly honest. They don't overcharge for services and never recommend unneeded repairs. Wouldn't take my vehicle anywhere else. - Charles T. (5 star review on Yelp)

Ulrich Rose

Customer Review

★★★★★

Gateway is a good shop for your auto repair and maintenance needs. Bob, Dan and the staff are friendly and courteous and I believe will not sell you any un needed repairs or maintenance on your car. As long as I live close by, I plan to continue with Gateway Auto Clinic.

They are always honest and friendly. I won’t take my car anywhere else. - Alli C. (review on Facebook)

Best auto shop in town. I have taken both of my vehicles to gateway many times and every time I have been 100% satisfied. I would highly recommend as they are very honest and don't try and take advantage of people. Gateway also will get you taken care of in a timely manner no waiting around wondering how long they're going to be. When gateway has my vehicle I know it is in good hands and I have nothing to worry about when it's time to pay as they always tell me what it's going to cost before they even touch it and are always on point with their ballpark estimate. - Tom R. (5 star review on Yelp)

Cindy Helms

Customer Review

★★★★★

Always enjoy all the helpful hints on your site. And of course I must add if anyone is looking for a place to service your auto, you will not be disappointed with Gateway. I have been with them a long time, and will not go anywhere else. They are the best.

Tom Thieling

Customer Review

★★★★★

Thank goodness for Gateway Auto! My wife was helping our son move into a new house in Bellbrook, Ohio and had a tire/rim problem and before her problems occurred, our son's car was leaking gas all over the engine! She contacted Gateway Auto on a whim and what a great idea she had! They first were able to repair the gas leak by finding a hose that had a hole in it, which, another service company somehow didn't see!!! After that was repaired, at a VERY reasonable cost, we were good! Then, my wife's tire blew and unfortunately, cracked the rim in the mean time! She went back to Gateway Auto and again... they were able to repair her car and did it quickly for her since she needed to get back home... and, again, at a VERY reasonable cost!!! Greg had also contacted me by phone as a courtesy and Dan was able to transport my wife back and forth since she didn't have a car!!! As far as I am concerned... if I lived in that area... there is NO QUESTION where I would go for all my automotive needs!!! Gateway Auto... thank you for you service and for being so kind to my wife... she feels like she met new friends!!!

Gateway Auto Clinic has always been professional in their service and quality of work. I find their prices and warranty to beat the dealer. Get to know them and keep your car running safe. - James D.

I have always had fantastic service at Gateway. They always fit you in and they are so very pleasant all the time. They are just so friendly and they make you feel comfortable. My two sisters also go to Gateway and none of us will go anywhere else for service. Thanks for doing a GREAT job!!! - Barb D.

Great service at a reasonable price. Great to work with. I can trust that they won't rip me off. - Mark B.

I love these guys! I have been going to them for years. I trust them, they are down home country boys! You will not be sorry if you choose Gateway Auto Clinic, they back their work 110%. They treat your car like it was their own, that says a lot! - Marianne R.

As always, I am pleased with the service provided by Gateway. It has always been professional, performed on time, and at reasonable cost. I recommend them to anyone who asks me about dependable, reliable auto repair. - Larry F.

Bob and Dan always perform routine maintenance and repairs at a reasonable price and observe items that need attention. - Garry A.

It's nice to have a mechanic you can trust and does a great job communicating with the customer. - Dave S.

I have had nothing but the best service, always prompt, caring, and never over charged. I will go nowhere else. - Cindy H.

I have been using Gateway Auto Clinic now for 4 or 5 years. When I first came to Bob & Dan I felt instantly well received and comfortable. We now use then exclusively for three used vehicles ranging in miles from 115,000. to 221,000. They give great service! Keep us well informed of potential issues. And frankly make us feel like we have someone looking out for our best interest! We feel comfortable that they will keep us safe and on the road. I know it sounds like a cliché, but I've done enough shopping around in the past that I truly believe they give the best pricing with the best service. Thanks guys! - Mike P.

The proprietors remember your name first of all, the bill came in under the estimate, and follow up adjustments were made at no charge. - Chris C.

They service is wonderful and I felt like their recommendations were honest.Nice, low-key atmosphere as well. - Rebecca P.

We needed to purchase a new (used) vehicle and the team at Gateway scheduled an appointment to check out the car that we wanted to purchase. We trust them implicitly! We feel so secure knowing that they are handling all of our vehicles. - Bill W.

They were wonderful about fitting me in right away to fix a hole in my tire and got me back on the road to work in a jiffy. - Kathryn F.

I would definitely recommend Gateway to others. They do great work; I feel that I can fully trust them. - Mark B.